Privacy
policy

Preamble

Contact address : vins@chateaudeleclair.com

Postal address :

Château de l’Éclair (hereinafter called ‘the company’)
905 rue du Château de l’Éclair – Liergues
69400 Porte des Pierres Dorées
FRANCE

Tél. : +33 (0)4 74 02 22 40
Mob. : +33 (0)6 33 60 54 53

Date of last modification : July 2019

Data retention period : 3 years

The website address is : www.chateaudeleclair.com

Generic information

This page informs our website users about how personal data is collected and used. We endeavour to ensure that our company and the deployed technical solutions abide by data protection rights referring to the General Data Protection Regulation (GDPR).

The retention period of your personal information collected is defined in the preamble.

Please note that the current privacy policy may be modified or extended at any time, in particular to comply with any legal, regulatory, case law or technological evolutions. In such cases, we will clearly state the date at which the present policy was updated on the top of it. These modifications shall apply to the user as soon as they are placed on line. We recommend that you check these regulations from time to time to keep yourself informed of our procedures and rules regarding your personal data.

Personal data

Submitted data should not include sensitive data, such as government credentials (such as social security numbers, driver’s licence numbers, or tax identification numbers), complete credit card numbers or personal bank account numbers, medical files or information regarding treatment requests associated with people.

Consent

By filling in our website’s contact form, you agree and accept that the company can record, treat, stock and/or use the personal data submitted (limited to the information useful for the purpose of processing). By giving us your consent, you also keep the right to rectification, the right to oblivion and/or the right to erasure of your personal data. (Contact address mentioned above in the preamble)

 

Purpose of processing

Our main aim as we collect your personal data on this website is to be able to contact you in a personalised manner. For this purpose, you agree that we can use your personal data to:
– bring you our services in our commercial relationship
– draw up commercial offers
– solve any possible problems in order to improve the use of our website and our services
– personalise, evaluate and improve our service, content and documentation
– analyse your use of our services in terms of volume and history
– inform you of our services and those of our partners
– regularly check your data guaranteeing the relevance of our actions
– abide by our legal and regulatory obligations

Processing personal data

The company agrees to not renting, selling or transferring the personal data you supply through the contact forms on this website. Your personal data recorded on the website is destined for the company’s private use.

Personal data protection rights

You have the below mentioned rights regarding your personal data, in order exercise these rights please write to us at the address: (contact address mentioned above in the preamble)

Right of access to and communication of data

You may access your personal data.
However, for security and privacy reasons in the company, as we process your personal data, we inform you that your request will be processed upon proof of your identity, in particular by scanning your valid ID (if you make your request through our dedicated electronic form); or a signed photocopy of your valid ID (if you make your request in writing).
We inform you that we have the right, when applicable, to refuse clearly abusive (either given their number, or their repetitious or systematic nature) requests.
To help you in this procedure, especially if you want to use your right to access through the following address: (contact address mentioned in the preamble), you will find a model of a letter written by the French National Commission for Data Protection (CNIL) by clicking on the link below. We also request that you prove your identity with two approved pieces of ID.
https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

Right to rectification of your data

Under this right, the law empowers you to request that any inexact, incorrect, incomplete or obsolete data be updated, locked or even deleted.
You can equally define general and specific directives relating to your personal data after your death. When applicable, a deceased person’s heirs may demand that their relatives’ death be taken into account and/or proceed with any necessary updates.
To help you with this procedure, in particular if you wish to exercise, on your behalf or on behalf of a deceased relative of yours, your right to rectification, through a written request sent to the address mentioned in point 1, you will find a model of a letter written by the French National Commission for Data Protection (CNIL). We also request that you prove your identity with two approved pieces of ID.
https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

Right of objection

It is only possible to exercise this right in one of the following situations:
1. When exercising this right is founded on legitimate motives; or
2. When exercising this right aims to hinder the use of the recorded data for trade promotion purposes.
To help you with this procedure, in particular if you wish to exercise, on your behalf or on behalf of a deceased relative of yours, your right of objection, through a written request sent to the above-mentioned address, you will find a model of a letter written by the French National Commission for Data Protection (CNIL). We also request that you prove your identity with two approved pieces of ID.
https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

Response times

The company commits to responding to your access, rectification, objection or any other request for additional information within a reasonable time which should not be longer than one month after receiving your request.

In accordance with the General Data Protection Regulation (GRDP) and the French Data Protection Act of 1978, amended by the law of June 20, 2018, you have right of access and rights to rectification, to restrict processing, to data portability, to object and to erasure your personal data. You can exercise yours rights by contacting us at the contact details mentionned below:

POSTAL ADDRESS AND CONTACT INFORMATION ARE IN THE PREAMBLE.

Use of cookies

The company uses cookies and tracking in general to improve and personalise the site and/or measure its audience. Cookies are files which are recorded on your hard disk as you browse the Internet and in particular our site. Cookies do not record personal data without your knowledge but record browsing information on the site which can be directly read by the company during your future visits and searches on the website.
We inform users that they may deactivate the use of cookies by selecting the correct settings in their browser. However should you deactivate them some features of the website may not work. We inform users that they may object to ‘cookie’ recording by configuring their browser.
You will find a link below to help accessing your browser menu to do this, showing you how to change your cookie preferences:
Chrome : https://support.google.com/chrome/answer/95647?hl=en
Firefox : https://support.mozilla.org/fr/products/firefox/protect-your-privacy/cookies
Microsoft Edge : https://privacy.microsoft.com/fr-fr/windows-10-microsoft-edge-and-privacy
Opera : http://help.opera.com/Windows/10.20/fr/cookies.html
Safari : https://support.apple.com/kb/PH21411?viewlocale=en_EN&locale=fr_FR
For more information on cookie management tools please visit the CNIL’s website : https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

First-party cookies necessary for the website to function

These cookies optimise the use of the website. You can object to using them and delete them by using your browser settings. However you will have a less effective user experience.

Third-party cookies

Our site uses Google Analytics, a web analysis service supplied by Google Inc. (hereinafter called ‘Google’). Google Analytics uses cookies to help the company to analyse the way users use our website. Data generated by cookies relates to the use users make of the website (including their IP address) will be sent to and stored on servers by Google in the United States. Google will use this information in order to assess users’ use of the website, compile reports on the website’s activity for the company and supply other services relative the site’s activity and the use of the Internet.

Google may communicate this data to third parties if legally obliged to or when said third parties process this data for Google, including in particular the company, publisher of this site. Google shall not connect the user’s IP address with any other Google data. By using this site, the user expressly consents to the processing of personal data by Google in the following conditions and for the following purposes. Information shall be stored on the computer’s hard drive for two weeks.

Third-party cookies intending to improve the website’s interactivity.

The website uses some services supplied by third-party websites. These features use third-party cookies, directly installed by these services. During your first visit to the company’s website, a banner will inform you of the presence of cookies and ask you to indicate your preference. They will only be installed if you accept or if you continue to browse the website by visiting a second page of the company’s website. At any time you may seek additional information and change cookie settings to accepting or refusing (see below).

Intellectual property

No licence regarding intellectual property rights other than the right to consult the website is granted to anybody. It is forbidden to reproduce, illustration or text content for any other use than personal and private information. Any other reproduction or use of copies made is strictly forbidden.

Term of use

We highly recommend that you use the latest versions of Microsoft Internet Explorer or Firefox browsers (free software) to enjoy all of the website’s features.

Limitation of liability

The company endeavours to supply correct information on this website. The company shall under no circumstances be held responsible for any occasional or inadvertent errors which may appear on their websites. The company declines all responsibility regarding the information available on their websites.
The company cannot guarantee that the server on which the websites are stored is free of viruses. They cannot guarantee that no technical problems which could damage users’ computer components or data stored therein will arise. Neither the company or their suppliers may be held responsible in any case for any kind of damage occurring during connection to the websites.